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Help Center
Getting Started
How do I start a course?
Starting is easy! Simply browse our courses and select the ones you like from our course list. During the checkout process, you will be prompted to create your personal student account. If you already have an account, just log in and choose the courses from the list.
When will my course start?
You can start your course right after youâve made the successful payment. You will also receive lifetime access to your course. That means you can start the course at a later time, take as many breaks as you like, and even retake the entire course in the future.
What does a course look like and what is the duration?
We packed all the content into powerful short courses. Each course takes 2-3 hours to complete. All our courses are 100% online and self-paced. You can read through the content or listen to the audio. No additional reading material is required.
What are the starting requirements?
All our courses are designed for both students and non-students. Therefore, you need neither previous knowledge of management concepts nor any formal application to start. All you need is a web browser and some motivation!
Course & Program Certificates
How do I get a course certificate?
To gain your personal course certificate, you have to complete an online course and a short quiz. All of our course quizzes are multiple-choice. Donât worry â you can retake the quiz several times free of charge. Also, there is no time limit for completing the course or the quiz. You will receive your certificate as a digital file (pdf). We do not send hard copies.
What is the value of my certificate?
The PolitX Academy holds its distance learning programs to the same high standards that are applied by traditional educational institutions. Our certificates are therefore acknowledged and accepted by employers around the world. Please note that we do not award academic titles or degrees. However, most organizations recognize PolitX Academy certificates as valid professional certificates. Make sure to add your achievements to your CV and your LinkedIn profile! You can find more information about adding your certificates to your LinkedIn profile here.
What is a program certificate?
If you complete 4 to 6 related courses in a specific field (e.g. Mini-MBA), you will receive a program certificate without any additional fees. You can find these programs on our course list here.
Cost & Payment
How much does a course cost?
With our current discounts, our online courses cost between US$10 and US$15. These costs include the course content as well as your personal certificate. There are no additional costs. You can find all the prices here.
How can I pay?
We accept all major credit cards (Visa, Mastercard, etc.), major debit cards, and PayPal for your payment. Unfortunately, we do not accept manual bank transfers or money transfer services. If you use the credit card of a third party (e.g. family member or close friend), please make sure that this person approves your payment.
When do I need to pay?
All of our courses have to be paid upfront. You can start studying immediately after the successful payment.
Why do my payments fail?
There are various reasons why a payment may fail. Here are some error sources and solutions:
- Check your entered credit card details for mistakes
- Make sure there is enough money on your account
- Use PayPal as alternative payment
- Use another credit card
Problem with Order or Account
I cannot pay or place an order
Please use a credit card or PayPal for your payment. There are various reasons why a payment may fail. Here are some error sources and solutions:
- Check your entered credit card details for mistakes
- Make sure there is enough money on your account
- Use PayPal as alternative payment
- Use another credit card
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I cannot start the course I bought
Log in and check if the course appears in your âMy Coursesâ section. If it does not appear there, please check if you have used a different email address during the checkout process.
Check your email inbox for your PolitX Academy order confirmation email. If you did not receive such an email, please check if you have used a different email address during the checkout process.
Check with your bank to see if the money was deducted from your account.
If your order was successful and you canât get course access, please send an email to subhanashraf6475@gmail with your name and the order ID.
I made a mistake with my order
If you accidentally bought a course twice or if you purchased the wrong course, please send an email to contact subhanashraf6475@gmail.comand describe your problem. We are happy to help!
I have to change my name, email or password
- If you forgot your user password, please click here to reset it. Note: if you canât find the email, please check your spam folder.
- If you need to change your name or your email address, simply log in and navigate to âMy Account >Â My Profile > Edit Accountâ.
